Patient Gateway

We have developed a service on the Internet that will help you communicate more effectively with our office. This is called the Mass General Brigham Patient Gateway, and will provide you with access to our office staff and health information using your web browser.

We would like to invite you to participate. By enrolling you can reduce the time you spend on the phone with our office and help us respond more efficiently to your requests.

You must log in when you receive your password to keep your account active.

Patient Gateway Features

  • Password-protection—offering secure access to messages and medical information
  • Simple, pre-filled forms that streamline your requests for:
  • Prescription renewals
  • Appointments requests
  • Referral authorizations
  • Registration updates
  • Ability to view health information available in your child’s medical record ages birth–12, and limited access for both you and your teen ages 13–17
  • Appointment information (past and upcoming)
  • Medication and Allergy data
  • Immunization history
  • Conditions and procedures
  • Lab results and letters
  • Radiology Reports
  • Health Forms
  • Clinician-approved health information in clear, everyday language

To sign up your child (0–17 years of age) for Patient Gateway, please call the office and we can help you enroll. Parents will need to have a Patient Gateway account for the office to complete the enrollment.

When your child turns 18, they will need to sign up for their own account. Please click here for Patient Gateway enrollment.